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Customer care excellence : how to create an effective customer focus / Sarah Cook.
by Cook, Sarah, 1955-. Edition: 4th ed.Material type:  Book; Format:
regular print
Publisher: London : Kogan Page, 2002Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.812 CO CU.
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The new strategic selling : the unique sales system proven successful by the world's best companies / Robert B. Miller & Stephen E. Heiman with Tad Tuleja.
by Miller, Robert B | Heiman, Stephen E | Tuleja, Tad, 1944-. Edition: 3rd ed.Material type: Book; Format:
regular print
Publisher: London : Kogan Page, 2004Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.81 MI NE.
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Accounting for non-accountants : a manual for managers and students / Graham Mott.
by Mott, Graham. Edition: 7th ed.Material type: Book Publisher: London : Kogan Page, c2008Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 657.044 MO AC.
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The project management life cycle : a complete step-by-step methodology for initiating, planning, executing & closing a project successfully / Jason Westland.
by Westland, Jason. Material type: Book; Format:
regular print
Publisher: London : Kogan Page, c2007Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.404 WE PR.
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Strategic reward : implementing more effective reward management / Michael Armstrong & Duncan Brown.
by Armstrong, Michael, 1928-. Material type: Book; Format:
regular print
Publisher: New Delhi : Kogan Page, 2010Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.3142 AR ST.
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Develop your NLP skills / Andrew Bradbury.
by Bradbury, Andrew (Andrew J.). Edition: 4th ed.Material type: Book Publisher: London ; Philadelphia : Kogan Page, 2010Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 158.1 BR DE.
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Managing business risk : a practical guide to protecting your business / [consultant editor], Jonathan Reuvid.
by Reuvid, Jonathan. Edition: 7th ed.Material type: Book Publisher: Philadelphia, PA : Kogan Page, 2010Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.155 MA NA.
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Fit to bust : how great companies fail / Tim Phillips.
by Phillips, Tim, 1967-. Material type: Book Publisher: Philadelphia : Kogan Page, c2011Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.16 PH FI.
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Global logistics : new directions in supply chain management / edited by Donald Waters.
by Waters, Donald (C. Donald J.), 1949- [Editor.] | Chartered Institute of Logistics and Transport in the UK. Edition: 6th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2010Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.7 GL OB.
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Making sense of change management : a complete guide to the models, tools, and techniques of organizational change / Esther Cameron and Mike Green.
by Cameron, Esther | Green, Mike, 1959-. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2012Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.406 CA MA.
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Branding your business / James Hammond.
by Hammond, James, 1952-. Edition: Rev. ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2011Other title: Promote your business, attract customers, build your brand through the power of emotion.Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.827 HA BR.
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Planning and managing public relations campaigns : a strategic approach / Anne Gregory.
by Gregory, Anne, 1953-. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2010Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 659.2 GR PL.
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Armstrong's handbook of human resource management practice / Michael Armstrong.
by Armstrong, Michael, 1928- | Armstrong, Michael, 1928-. Handbook of human resource management practice. Edition: 12th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2012Other title: Handbook of human resource management practice.Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.3 AR AR.
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Armstrong's handbook of management and leadership : developing effective people skills for better leadership and management / Michael Armstrong.
by Armstrong, Michael, 1928-. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, 2012Other title: Handbook of management and leadership.Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.4092 AR AR.
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Supply chain risk management : vulnerability and resilience in logistics / Donald Waters.
by Waters, C. D. J. (C. Donald J.), 1949-. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page, c2011Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.7 WA SU.
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Understanding digital marketing : marketing strategies for engaging the digital generation / Damian Ryan and Calvin Jones.
by Ryan, Damian | Jones, Calvin. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia, PA : Kogan Page, c2012Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.872 RY UN.
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The lean practitioner's handbook / Mark Eaton.
by Eaton, Mark, 1968-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London : Kogan Page, 2013Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.5 EA LE.
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Logistics & retail management : emerging issues and new challenges in the retail supply chain / edited by John Fernie & Leigh Sparks.
by Fernie, John, 1948- | Sparks, Leigh. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Philadelphia : Kogan Page Ltd., 2009Other title: Logistics and retail management.Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.5 LO GI.
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The 30 day MBA : your fast track guide to business success / Colin Barrow.
by Barrow, Colin. Edition: 3rd ed.Material type: Book Publisher: London : Kogan Page Ltd., 2013Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 650 BA TH.
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