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Dealing with the irate customer [videorecording].
Material type: Film; Type of visual material:
videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC., 2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 651.73 DE AL.
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Serving customers - helping people [videorecording].
Material type: Film; Type of visual material:
videorecording
Publication details: Mill Valley, CA : Kantola Productions, c2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 SE RV.
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The essentials of great service [videorecording].
Material type: Film; Type of visual material:
videorecording
Publication details: Mill Valley, CA. : Kantola Productions LLC.,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 ES SE.
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Serve them right / Kate Dickens. by
Material type: Text; Format:
regular print
Publication details: Dubai : Motivate Publishing, c1999
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.812 DI SE, ...
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Management in a quality environment / David N. Griffiths. by
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Publication details: New Delhi : Tata McGraw Hill, 1994
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 GR MA, ...
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Managing operations : Customer service. by
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Publication details: Victoria : Eastern House, 1997
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 HO MA.
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Service encounters of the third kind [kit]. by
Material type: Film; Type of visual material:
Publication details: Singapore : Ron Kaufman,
Other title: - Service encounters of the 3rd kind
Availability: No items available.
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