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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.

By: Material type: TextTextPublication details: New York : Wiley, c2003.Description: xiv, 242 p. : ill ; 24 cmISBN:
  • 0471237744
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.55 .S35 2003
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Holdings
Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 658.812 SC CU (Browse shelf(Opens below)) Checked out 07/10/2021 T0020040

Includes bibliographical references (p. 231-233) and index.

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