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	1.	Intercultural service encounters : cross-cultural interactions and service quality Piyush Sharma by Sharma, Piyush Series: Palgrave pivot Material type: Text Publication details: Cham, Switzerland : Palgrave Macmillan, c2019 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 300 SH IN.
	2.	Essentials of services marketing / Jochen Wirtz, Christopher Lovelock by Wirtz, Jochen Lovelock, Christopher H Edition: 3rd ed. Material type: Text Publication details: Singapore : Pearson, c2018 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.85132012 WI ES.
	3.	Services marketing : people, technology, strategy Christopher Lovelock, Jochen Wirtz by Lovelock, Christopher Wirtz, Jochen Edition: 8th ed. Material type: Text Publication details: New Jersey : World Scientific, c2016 Online resources: Ebook Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.8 LO SE, ...
	4.	Key skills for professionals : how to succeed in professional services / Alan Pannett, Shalini Sequeira, Andrew Dines, Andrew Day. by Pannett, Alan Sequeira, Shalini Dines, Andrew Day, Andrew Material type: Text Publication details: London : Kogan Page Ltd, 2013 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 650.1 PA KE.
	5.	Services marketing : people, technology, strategy Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 7th ed. Material type: Text Publication details: Boston : Prentice Hall, c2011 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.8 LO SE, ...
	6.	Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors. by Swartz, Teresa A Iacobucci, Dawn Material type: Text Publication details: Thousand Oaks : Sage Publications, c2000 Other title: Handbook of services marketing and management Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658 HA ND, ...