Managing quality : integrating the supply chain /
Title By: Ganguly, Kunal K [Contributed by]Material type: BookSeries: Publisher: Boston : Pearson, c2013.Edition: 5th ed.Description: 477 p. : ill. ; 26 cm.ISBN: 9780273768258Program: TBS952, OPS952Subject(s): Quality of products | Quality control | Business logisticsDDC classification: DDC
|Item type||Home library||Call number||Status||Date due||Barcode||Item holds|
|REGULAR||University of Wollongong in Dubai Closed Reserve||658.4013 FO MA (Browse shelf)||Available||T0017804|
|3 DAY LOAN||University of Wollongong in Dubai Main Collection||658.4013 FO MA (Browse shelf)||Available||T0018107|
|3 DAY LOAN||University of Wollongong in Dubai Main Collection||658.4013 FO MA (Browse shelf)||Available||T0051599|
, Shelving location: Closed Reserve Close shelf browser
|658.4012 PE GL Global strategic management||658.4012 TH CR Crafting and executing strategy :||658.4012 TH CR Crafting and executing strategy :||658.4013 FO MA Managing quality :||658.4013 OA TO Total quality management and operational excellence :||658.4013 PO AS Assessing business excellence : a guide to business excellence and self-assessment /||658.4022 ED TE Teaming :|
Note: International edition
Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system.
'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement.