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	61.	Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence / Mike Lewis ; [foreword by Jeremiah Owyang ; afterword by Erik Qualman]. by Lewis, Mike, 1975- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2013 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 LE ST.
	62.	Customer relationship management : concept, strategy, and tools / V. Kumar, Werner J. Reinartz. by Kumar, V Reinartz, Werner J Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2012 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8120285574 KU CU.
	63.	Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : American Management Association, c2012 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812014 EV PO.
	64.	Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand / Kelly McDonald. by McDonald, Kelly Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, 2013 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 MC CR.
	65.	The hidden wealth of customers : realizing the untapped value of your most important asset / Bill Lee. by Lee, William G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2012 Availability: Not available: University of Wollongong in Dubai: Checked out (1).
	66.	The marketing mavens / Noel Capon. by Capon, Noel Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Crown Business, c2007 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.8 CA MA, ...
	67.	When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies / Rick Tocquigny, with Andy Butcher. by Tocquigny, Rick, 1955- Butcher, Andy Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : FT Press, c2012 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 TO WH.
	68.	Marketing plans : what to know and do to make a successful plan / Ian Linton. by Linton, Ian Series: Brilliant Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ; New York : Pearson Education, 2011 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.802 LI MA, ...
	69.	Stakeholders matter : a new paradigm for strategy in society / Sybille Sachs,Edwin Rühli. by Sachs, Sybille Rühli, Edwin Series: Business, value creation, and society Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge ; New York : Cambridge University Press, 2011 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 SA ST.
	70.	Harvard business review on customer relationship management. by Harvard Business School. Press Series: Harvard business review paperback series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business School Press, c2001 Other title: Customer relationship management Availability: Not available: University of Wollongong in Dubai: Ordered (1).
	71.	Harvard business review on increasing customer loyalty. Series: Harvard business review paperback series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8343 HA RV.
	72.	Essential tools for operations management : tools, models and approaches for managers and consultants / Simon A. Burtonshaw-Gunn. by Burtonshaw-Gunn, Simon A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2010 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 BU ES.
	73.	The now revolution : 7 shifts to make your business faster, smarter, and more social / Jay Baer & Amber Naslund. by Baer, Jay, 1969- Naslund, Amber, 1975- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, NJ : Wiley, c2011 Other title: The now revolution : seven shifts to make your business faster, smarter, and more social Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.406 BA NO.
	74.	Go-givers sell more / Bob Burg and John David Mann. by Burg, Bob Mann, John David Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Portfolio, 2010 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.85 BU GO.
	75.	Buy now : creative marketing that gets customers to respond to you and your product / Rick Cesari, Ron Lynch ; with Tom Kelly. by Cesari, Rick, 1956- Lynch, Ron, 1966- Kelly, Tom, 1950 Oct. 8- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2011 Online resources: Cover image Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 CE BU.
	76.	Social media 101 : tactics and tips to develop your business online / Chris Brogan. by Brogan, Chris Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, NJ : Wiley, c2010 Other title: Social media one hundred one Social media one hundred and one Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 BR SO.
	77.	Turn clicks into customers : proven marketing techniques for converting online traffic into revenue / Duane Forrester. by Forrester, Duane Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2010 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 FO TU.
	78.	The DNA of customer experience : how emotions drive value / Colin Shaw. by Shaw, Colin, 1958- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Basingstoke : Palgrave Macmillan, 2007 Availability: Not available: University of Wollongong in Dubai: Checked out (1).
	79.	Social media marketing : the next generation of business engagement / Dave Evans. by Evans, Dave, 1956- McKee, Jake Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley Technology Pub., c2011 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 EV SO.
	80.	Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary C. Warnaby. by Baron, Steve Conway, A. (Anthony) Warnaby, Gary Series: SAGE advanced marketing series Material type: Text; Format: regular print Publication details: Los Angeles ; London : SAGE, c2010 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 BA RE.

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Your search returned 128 results.