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1161.
Harvard business review on appraising employee performance. Series: The Harvard business review paperback series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, MA : Harvard Business School Press, c2005
Other title:
  • Appraising employee performance
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3125 HA RV.

1162.
Global call centers : achieving outstanding customer service across cultures & time zones / Erik Granered. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Nicholas Brealey International, 2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 GR GL.

1163.
Understanding supply chains : concepts, critiques, and futures / edited by Steve New and Roy Westbrook. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; New York : Oxford University Press, 2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.7 UN DE.

1164.
Getting it right the first time : how innovative companies anticipate demand / John Katsaros and Peter Christy. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Westport, Conn. : Praeger, 2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.40355 KA GE.

1165.
Levers of control : how managers use innovative control systems to drive strategic renewal / Robert Simons. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business School Press, c1995
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4012 SI LE, ...

1166.
The human costs of managerialism : advocating the recovery of humanity / edited by Stuart Rees and Gordon Rodley. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Leichhardt, NSW : Pluto Press Australia, 1995
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.408 HU MA, ...

1167.
Ethical challenges to business as usual / Shari Collins-Chobanian. by
Material type: Text Text
Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2004
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 174.4 ET HI, ...

1168.
A handbook of management and leadership : a guide to managing for results / Michael Armstrong, Tina Stephens. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London and Sterling, VA : Kogan Page, 2005
Other title:
  • Management and leadership
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4 AR HA.

1169.
Managing transitions : making the most of change / William Bridges. by
Edition: 2nd ed., updated and expanded.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, MA : Da Capo, c2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.406 BR MA.

1170.
Strategic business planning : a dynamic system for improving performance & competitive advantage / Clive Reading. by
Edition: 2nd ed., pbk.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Sterling, VA : Kogan Page, 2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 RE ST.

1171.
Managing human resources / George Bohlander, Scott Snell. by
Edition: 13th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH : Thomson/South-Western, c2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 BO MA.

1172.
Business / Ricky W. Griffin, Ronald J. Ebert. by
Edition: 8th ed.
Material type: Text Text
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 GR BU.

1173.
The knowledge-creating company : how Japanese companies create the dynamics of innovation / Ikujiro Nonaka and Hiro Takeuchi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Oxford University Press, 1995
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.45 NO KN, ...

1174.
The HR answer book : an indispensable guide for managers and human resources professionals / Shawn Smith, Rebecca Mazin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Other title:
  • Human resources answer book
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 SM HR.

1175.
Managing business process flows : principles of operations management / Ravi Anupindi ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Pearson/Prentice Hall, c2006
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.5 AN MA, ...

1176.
When marketing becomes a minefield. by Series: Management dilemmas
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business School Press, c2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 MA NA.

1177.
Relationship marketing : management of customer relationships / Manfred Bruhn. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: German
Publication details: Harlow, England ; New York : Pearson Education/Financial Times, 2003
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.812 BR RE, ...

1178.
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff. by Series: Neteffect series. Management skills.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 AN CU.

1179.
Get organized / by Ron Fry. by Series:
Edition: 3rd ed.
Material type: Text Text
Publication details: Australia ; Clifton Park, NY : Thomson/Delmar Learning, c2005
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 371.30281 FR GE.

1180.
The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Free Press, c2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 HE VA.

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