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	41.	Service management : strategy and leadership in the service business / Richard Normann. by Normann, Richard, 1943- Edition: 3rd ed. Material type: Text; Format: regular print Publication details: Chichester : Wiley, 2000 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4012 NO SE, ...
	42.	Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955- Edition: 4th ed. Material type: Text; Format: regular print Publication details: London : McGraw-Hill, 2005 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 PA PR. Not available: University of Wollongong in Dubai: Checked out (1).
	43.	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text Publication details: Boston, MA : McGraw-Hill, 2006 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658 FI SE, ...
	44.	Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, Robert, 1953- Clark, Graham Edition: 2nd ed. Material type: Text Publication details: Harlow, England ; New York : FT/Prentice Hall, 2005 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658 JO SE, ...
	45.	Total global strategy II : updated for the internet and service era / George S. Yip. by Yip, George S Material type: Text Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003 Other title: Total global strategy 2 Total global strategy two Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.049 YI TO, ...
	46.	The virtual corporation : structuring and revitalizing the corporation for the 21st century / William H. Davidow, Michael S. Malone. by Davidow, William H Malone, Michael Shawn, 1954- Edition: 1st ed. Material type: Text; Format: regular print Publication details: New York : HarperBusiness, 1993 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.5 DA VI, ...
	47.	No cover image available Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 4th ed. Material type: Text Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2004 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658 FI SE, ...
	48.	Services marketing management : an international perspective / by Kans Kasper, Piet van Helsdingen, Wouter De Vries, Jr. by Kasper, Hans Helsdingen, Piet van Vries, Wouter de Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester ; New York : Wiley, c1999 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 KA SE.
	49.	Principles of service marketing and management / Christopher Lovelock, Lauren Wright. by Lovelock, Christopher H Wright, Lauren Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, 2001 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.8 LO PR, ...
	50.	Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955- Edition: 3rd. ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Publisher number: AmazonUk 16th march 2002 JW replacement for DR Mohan G Publication details: London : McGraw Hill, 2001 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 PA PR.
	51.	Service management : strategy and leadership in service business / Richard Normann. by Normann, Richard, 1943- Edition: 2nd ed. Material type: Text Publication details: West Sussex, England : John Wiley, 1991 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 NO SE.
	52.	Managing services marketing : text and readings. by Bateson, John E.G Edition: 3rd ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Fort Worth : Dryden Press, 1995 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 BA MA.
	53.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Availability: No items available.
	54.	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: Irwin/McGraw-Hill series in operations and decision sciences Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: No items available.
	55.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Prentice Hall, c2011 Availability: No items available.